Privacy Policy
Who we are
Social Partner (“we”, “us”) operates getsocialpartner.com and the Social Partner portal at app.getsocialpartner.com. Social Partner is run by Pawan Kumar from New Delhi, India. This policy explains how we handle personal data in line with India's Digital Personal Data Protection Act, 2023 and other applicable laws.
Information we collect
Account information: your name, business name, email address, phone number and login details for the portal.
Connected account data: when you connect a social media account (such as Instagram, Facebook, Google Business Profile, YouTube, LinkedIn or X), we receive access tokens and basic profile and page information from that platform, as permitted by you on the platform's own consent screen. We do not receive or store your social media passwords.
Content: the posts, captions, images and videos you upload or schedule, and performance information the platforms return about those posts.
Payment information: the amount, date and UPI reference number of your payments. We do not store your bank account or card details.
Technical information: basic logs such as IP address, browser type and pages used, to keep the service secure and working.
How we use information
To provide the service: publishing and scheduling your posts, showing analytics, and managing your plan.
To generate AI caption suggestions when you ask for them.
To process payments and send plan reminders.
To provide support and respond to your messages.
To keep the service secure and prevent misuse.
We do not sell your personal data, and we do not use your connected account data for advertising.
Sharing
We share data only with the social platforms you connect (to publish your content), with service providers who host and run the portal for us under confidentiality obligations, and when required by law.
Data from Meta, Google and other platforms
Data received from platform APIs is used only to provide the features you asked for, in line with each platform's developer policies, including Google's API Services User Data Policy and its Limited Use requirements. You can disconnect any account at any time from the portal, or remove Social Partner's access from that platform's settings.
Retention and deletion
We keep your data while your account is active. You can ask us to delete your account and data at any time by emailing us or messaging us on WhatsApp. We will delete it within 30 days, except where we must keep records (such as payment records) by law.
To request deletion of data received from Facebook or Instagram, contact us with the subject “Data deletion request” and we will confirm once it is done.
Security
We use encrypted connections (HTTPS), access controls and secure storage for access tokens. No system is perfectly secure, but we work to protect your data.
Your rights
You can access, correct or delete your personal data, and withdraw consent by disconnecting accounts or closing your account. To exercise these rights, contact us using the details below.
Children
Social Partner is a business service and is not meant for anyone under 18.
Changes
We may update this policy. The latest version will always be on this page with its date.
Contact
Social Partner, New Delhi, India. Email hello@getsocialpartner.com or WhatsApp +91 89201 05757.